Understanding Your IT Account

Unsure of how to reset your password? Watch the video below:

All students are given an IT User account.
This enables you to use the college's open access PCs, print services, email, Learning Environments and Wi-Fi.

Please find below an explanation, depending on your enrolment type, how your IT account will be provided to you and what format it will take.

New students - Your IT account will be created in the next 24 to 48 hours. Your tutor will give you your account details on your first day. Your account will have the following format:

Username: Student ID
Temporary Password: is made up of the letters Act plus student DOB e.g. Act190696

When you log onto the computer for the first time you will be forced to change your password. Your new password will need to be complex and meet our new password policy (detailed below).

Returning Students (Same course) - If you are returning for the second year of the same course and have not accessed your IT account over the summer, your password may have expired. To avoid any problems logging in on your first day back to college your password has been reset. Your password will have the following format:

Temporary Password: is made up of the letters Act plus student DOB e.g. Act190696
When you log onto the computer for the first time you will be forced to change your password. Your new password will need to be complex, and meet our new password policy (detailed below).

Returning Students (New course) - If you are a returning student to a new course, your account will have expired at the end of your course last year. When you enrol your account will automatically be extended within 24 to 48 hours. Your password will have the following format:

Temporary Password: is made up of the letters Act plus student DOB e.g. Act190696
When you log onto the computer for the first time you will be forced to change your password. Your new password will need to be complex, and meet our new password policy (detailed below).

New Offsite Students (External only) - Your IT account will be created in the next 24 to 48 hours. You will be provided with your IT account details by email. The email address we will use for this will be the one your provided on your application form.
Username: Student ID
Temporary Password: Will be automatically generated

New Password Policy

Passwords WILL expire after 60 days

New passwords must meet or exceed a minimum complexity

When you reset your password it must meet the following criteria:

Have at least one lower case letter
Minimum of 8 characters long
Have at least 1 capital letter
Have at least 1 number or a special character
(eg. #, !,)
You must not re-use any previous passwords
You must not use your name, student ID, or a previous password.

Registering for Office 365 Password Tool

Once you have registered, should you forget your password, you will be able to reset it using Office 365.
Office365 login page: http://portal.office365.com
Log in with Collegeusername@activatelearning.ac.uk and College password.